Official product information
Phytomem Shipping: Costs, Tracking and What to Do If a Parcel Goes Wrong
Quick answer
Phytomem ships from the US, and tracking details arrive in your order email. The 3- and 6-bottle packs ship free within the US; the 2-bottle pack adds a small fee at checkout, and the amount is not published. Delivery times are not published either. The three bonus e-books are digital, so nothing extra ships for them.
Costs
How much does Phytomem shipping cost?
Shipping is free within the US on the 3-bottle and 6-bottle packs. The 2-bottle pack adds a small fee at checkout, and the brand does not publish how much it is.
| Pack | Pack total | US shipping | Tablets | Lasts |
|---|---|---|---|---|
| 2 bottles | $158 | Small fee, amount not published | 60 | 60 days |
| 3 bottles | $177 | Free | 90 | 90 days |
| 6 bottles | $294 | Free | 180 | 180 days |
The fee on the 2-bottle pack appears on the checkout page before you confirm payment, so you will see the full total first. Compare the two smallest packs before you decide. The 3-bottle pack costs $19 more in total than the 2-bottle pack, ships free and adds 30 days of tablets, so the shipping fee narrows the gap even further. If the fee tips the balance, the Phytomem pricing page compares the daily cost of each pack.
Origin
Where does Phytomem ship from, and how long does it take?
Phytomem ships from the United States. The brand does not publish a delivery time, so we cannot promise a number of days.
- Ships from
- United States
- Delivery time
- Not published
- Carrier
- Not published
- Shipping outside the US
- Not published
- Tracking
- In the order email
- Phone desk hours
- Not published
A 6-bottle parcel holds six months of tablets, so store the spare bottles somewhere cool and dry, away from pets and children. Storage directions are not published on any label we have seen.
Where the brand gives no answer, we say so rather than guess. If you need the bottles by a set date, or you live outside the lower 48 states, call +1 (302) 200-3480 before you order and ask what to expect.
Digital
Do the bonus e-books ship in the box?
No. The three bonus e-books are digital, so nothing extra is packed for them and they add nothing to shipping. Only the bottles travel by mail.
The brand does not describe exactly how the e-books reach you. Look in your order email first, and check your spam or promotions folder too.
If you cannot find them, call the order desk with your order ID. The e-books are covered on the Phytomem bonuses page.
- The Memory Shield Diet
- The 5-Minute Brain Reboot
- The Caregiver's Survival Guide
Tracking
How do you track a Phytomem order?
Your tracking details come in the order email. Save that email as soon as it arrives, because it holds both the tracking link and your order ID.
Find the order email
It is sent after you pay. Search your inbox for the word Phytomem or for the checkout company named on the receipt.
Note the order ID
Write it down or star the email. The desk asks for it on every call about delivery or refunds.
Open the tracking details
Use the tracking link or number in the email to follow the parcel with the carrier.
Check the address
If the address in the email is wrong, call the desk at once, before the parcel ships if you can.
Order path
What happens between paying for Phytomem and the parcel arriving?
After you pay, the order email arrives, the parcel ships from the US, and tracking shows its progress. The brand gives no day counts for any of these stages, so the order below is a guide, not a schedule.
You pay on the official order page
This is the purchase date. Your 60-day refund window starts here, not at delivery.
The order email arrives
It confirms the pack you bought and gives your order ID. It also shows which company processed the payment.
The parcel ships from the US
Tracking details follow in the order email. Timing is not published, so check the tracking rather than a calendar.
The parcel reaches you
Count the bottles, look at each seal and keep the box until you are sure all is well.
Arrival
What should you check when a Phytomem parcel arrives?
Check three things before you open a bottle: the count, the seals and the front labels. It takes two minutes, and any problem is easier to report on day one than on day forty.
| Check | What you should see | If it is wrong |
|---|---|---|
| Bottle count | 2, 3 or 6 bottles, matching the order email | Call the desk with the order ID |
| Seals | Every seal whole and firmly in place | Do not use that bottle; call the desk |
| Front label | PHYTOMEM ONE, Memory* | Focus* | Clarity*, Dietary Supplement, 30 Tablets | Take photos and call the desk |
| Base of the bottle | Lot and best-before, when the bottle shows them | Note what you see for the desk |
A fuller checklist is on the check a Phytomem bottle page.
Late
What should you do if a package is late or damaged?
Call the order desk at +1 (302) 200-3480 with your order ID, or write to [email protected]. The desk can see your order; the website inbox, [email protected], cannot.
Late parcel
Check the tracking first. If it has stalled or shows delivered but nothing came, call the desk and give the order ID.
Damaged box or bottle
Take photos of the box, the bottles and the seals before you throw anything away. Then call the desk.
Broken seal
Do not take tablets from a bottle with a torn, loose or missing seal. Keep it and ask the desk what to do.
Wrong pack
Count the bottles and compare them with the order email. Report a mismatch the same day if you can.
Other ways to reach the team are on the contact page.
Returns
Who pays shipping on a return?
You do. If you return Phytomem bottles for a refund, the return postage is on the buyer. Use a service with tracking, so you can prove the parcel arrived.
Returns go to 410 Park Avenue, Floor 17, New York, NY 10022, with your full name, email and order ID inside. Use that address only for returns, and write it exactly as shown.
Whether the fee paid on a 2-bottle order is refunded is not published. Ask the desk before you mail anything back. The full return steps are in the Phytomem refund policy.
Before
What can you do before ordering to avoid shipping trouble?
A few minutes at checkout prevent most delivery problems. These checks cost nothing and save calls later.
- Type the street address and apartment number with care.
- Use an email you check daily, since tracking arrives there.
- Pick 3 or 6 bottles if you want shipping at no cost.
- Ask the desk about timing first if you need the parcel by a set date.
- Order through the official page, so the 60-day refund window and the desk apply.
Free US shipping on the 3- and 6-bottle packs.
Prices from $49 a bottle. Free US shipping on 3 and 6 bottles.
FAQ
Phytomem shipping FAQ
Does Phytomem ship for free?
Yes on the 3- and 6-bottle packs within the US. The 2-bottle pack has a small fee shown at checkout.
How long does Phytomem take to arrive?
The brand does not publish a delivery time. Call +1 (302) 200-3480 if you need a date before you order.
Does Phytomem ship outside the US?
International shipping is not published. Ask the order desk before you order from abroad.
Where do I find my tracking number?
In the order email sent after you pay. Keep it, since it also holds your order ID.
My parcel arrived damaged. What now?
Take photos, keep the bottles and call the order desk with your order ID.
Are the bonus e-books mailed to me?
No. They are digital, so they do not ship with the bottles and add nothing to the shipping cost.
Can I change my shipping address after I order?
Call +1 (302) 200-3480 with your order ID as soon as you spot the mistake. The brand does not publish a cut-off time, so the sooner you call, the better your chances.